Commercial summary
These terms are a plain-English summary for Presenter Upload customers. They do not replace any signed agreement or mandatory rights that apply under law.
Presenter Upload
Terms
A clear commercial summary for Presenter Upload customers covering pricing, subscriptions, storage, presenter files and platform use.
Business use and authority
Presenter Upload is built for conference organisers, venues, agencies and event teams. The person creating or changing billing must be authorised to act for the organisation workspace.
Pricing currency
Presenter Upload charges in New Zealand dollars (NZD) unless stated otherwise. Local currency amounts shown in the product or on pricing pages are approximate estimates for comparison only.
GST for New Zealand customers
Advertised Presenter Upload prices exclude GST for New Zealand customers. GST is added where required under New Zealand tax rules.
Other taxes
Customers outside New Zealand are responsible for any local taxes, duties, withholding taxes, or similar charges that apply in their country or region.
Conference access period
A conference runs for one month from activation unless extended, renewed, or covered by a separate written agreement.
Subscriptions and payment confirmation
Monthly plans, storage add-ons and other paid subscription changes take effect only after Stripe confirms payment or the subscription starts successfully. One-off event credits take effect after the payment is confirmed.
Monthly plans
Monthly plans renew until cancelled. Each active conference includes the storage allowance shown for the plan and changing plan changes future subscription access after payment confirmation.
Storage add-ons
Storage add-ons are monthly subscription add-ons for the organisation workspace. They increase the shared storage allowance available across the organisation and do not accumulate month to month.
Cancellation
Cancelling a monthly plan or add-on stops future renewal. Access normally remains available until the paid period ends unless the account is misused, payment is reversed, or a separate agreement says otherwise.
Refunds and billing disputes
Refund requests and billing questions should be raised with support as soon as possible. Refunds, credits or corrections may be handled through Stripe or a written agreement where appropriate.
Presenter files and customer content
Customers are responsible for the files, programme details, presenter information and other content uploaded to Presenter Upload, including having permission to collect, store, share and download that content.
Presenter and event links
Upload portals and event share pages are intended for conference file collection and handover. Customers are responsible for sharing links only with appropriate presenters, organisers, venues, AV teams and authorised event staff.
Public pages and indexing
Marketing and help pages may be publicly indexed. Admin areas, user workspaces, upload portals, event share links and presenter submission pages are not intended for public search indexing.
Acceptable use
The platform must not be used to upload unlawful, harmful, malicious, infringing or abusive content, or to interfere with service security, availability or other customers.
Security responsibilities
Customers should keep account access, upload links and event share links secure, remove access when staff change and report suspected misuse or unauthorised access promptly.
File retention and export
Presenter Upload is not a permanent archive. Customers should export and save conference files they need to keep after an event and retention or deletion settings may remove older files according to the workspace configuration.
Service availability
Presenter Upload aims to provide a reliable service, but conference workflows should keep reasonable backup plans for critical event delivery, internet outages, venue issues and third-party service interruptions.
Third-party services
Payments, email delivery, file storage, Google Drive integrations and similar functions may rely on third-party providers. Their availability and terms can affect how those features operate.
Privacy and personal information
Presenter Upload processes organiser, presenter and workspace information to provide the service. Customers should collect only appropriate event information and tell presenters how their information and files will be used.
Data processing
Presenter Upload may store, process, transmit and back up customer content and personal information as needed to operate, secure, troubleshoot and support the service.
Support and account control
Workspace owners and billing managers are responsible for user access, billing changes, link sharing and account settings. Presenter Upload may assist with support, troubleshooting and platform administration where needed.
Changes to these terms
Presenter Upload may update these terms as the product, providers or legal requirements change. Material updates will be reflected on this page.